📦 Shipping & Collection Information

At Prime Outdoor Store, we're proud to offer individual Deponti components and parts - a service that sets us apart from most competitors. However, we want to ensure full transparency about shipping costs for these items.

🚛 Why Shipping Costs May Vary

Some Deponti components, particularly verandas parts and sliding doors, are exceptionally long and large. Due to their unique dimensions, these items:

• Require specialized transport services
• Cannot be shipped via standard courier services like FedEx
• May incur higher shipping costs than standard deliveries

💰 Ways to Save on Shipping

We offer several options to help you manage shipping costs:

1. Complete Veranda Purchase • FREE shipping when ordering components together with a complete veranda system

2. Bulk Orders • FREE shipping on large orders (e.g., complete set of sliding doors) • The more you order, the more you save

3. Collection Option • FREE collection from our warehouse in Rugby • Flexible collection times available by appointment • Perfect for trade customers and DIY enthusiasts

🤝 Our Commitment

While we understand that shipping costs might seem high for individual components, we believe in offering you the flexibility to order exactly what you need. This service is particularly valuable for:

• Replacement parts
• Custom installations
• Phased project completion
• Trade professionals

We recommend considering combining your order with other items or opting for collection where possible to maximize value.

For specific shipping quotes or to discuss your order, please contact our customer service team.