Shipping

Free Shipping

Most of our products are shipped for free within mainland UK. Please note, some of our suppliers will not deliver to Island and Highlands. Some may also charge an extra fee for delivery into these regions. If any extra fee is required for delivery, we will contact you before you are charged and your order placed.

Order Confirmation:

As soon as you place an order, we will pre-authorise your card however it will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 2 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at Info@primeoutdoorstore.com so that we can help.