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Description
Introducing our exceptional Ofuro hot tub, a design inspired by timeless Japanese soaking baths, perfect for creating a secluded garden alcove or providing a luxurious and deeply relaxing bathtub experience.
Key Features:
Ergonomic Acrylic Liner: Crafted from a single sheet of acrylic, this design offers remarkable durability against scratches, chips, and stains. Its structural strength minimizes flex, while UV and chemical resistance, combined with various colour customization options, ensure lasting beauty and effortless maintenance.
LED Underwater Lighting: Create enchanting evenings with LED underwater lighting, crafting a captivating ambiance as the gentle, soothing glow illuminates the water. This casting of an inviting aura transforms your wood-fired hot tub into a haven of relaxation and visual delight, making each soak a truly magical experience.
External Heater: Experience optimal warmth with a purpose-designed external heater for wood-fired hot tubs. This clever placement ensures efficient heating while keeping the bathing area unobstructed, providing a comfortable and relaxing soak in your tub without compromise.
Air Bubble System: Enhance tranquillity with the air bubble system, delivering a gentle massaging sensation. Rising from below, these bubbles create a soothing experience, promoting relaxation and adding an extra layer of comfort to your wood-fired hot tub session.
Heats-Up in ±2 Hours: Quick relaxation awaits with the "Heats Up in ±2 Hours" feature. Designed for efficiency, this rapid heating system ensures that your wood-fired hot tub reaches a comfortable temperature in approximately two hours, allowing you to swiftly unwind and immerse yourself in soothing warmth.
Resistance to Water & Heat: Embrace the beauty of longevity with our hot tub’s natural resistance to water and heat. Crafted to endure the rigors of hot tub life, this feature ensures a steadfast defence against moisture, temperature changes, and the elements, preserving the elegance and functionality of your wood-fired oasis for years to come.
Wood Treatment: Elevate the longevity of your tub with our premium wood treatment. Specially formulated to protect against weathering and decay, this treatment not only enhances the natural beauty of the wood but also ensures your hot tub remains a stunning and enduring centrepiece of your outdoor space.
304 Heater Steel Upgrade: Elevate your wood-fired hot tub experience with the 304 heater steel upgrade. Crafted from premium-grade stainless steel, this enhancement ensures exceptional corrosion resistance, extending the heater’s lifespan and maintaining optimal performance for countless relaxing sessions.
Stainless Steel Chimney with Heat Guard: The stainless-steel chimney, complete with a heat guard, optimizes heat retention and safety. This integral component efficiently channels smoke while ensuring minimal heat loss, enhancing the wood-fired hot tub experience with effective ventilation and added protection.
Insulated Lid: The insulated lid conserves heat, promoting quicker reheating and reduced energy consumption. This innovative feature minimizes heat loss, allowing you to enjoy a warm and inviting wood-fired hot tub experience whenever you desire, while also being environmentally conscious and cost-effective.
Stainless Steel Straps: Expertly crafted from durable stainless steel, these robust straps provide enduring structural support. Engineered to reinforce the hot tub’s stability, they enhance the longevity of your serene retreat, ensuring lasting relaxation and peace of mind for many years to come.
High Flow Drain Tap: The ingeniously designed high flow drain tap expedites swift water removal, greatly simplifying the cleaning process. This innovation significantly enhances maintenance, enabling quick and efficient drainage, thus contributing to a hassle-free wood-fired hot tub upkeep routine.
Stirring Paddle: Engineered for optimal results, the specially designed stirring paddle guarantees uniform warmth, enabling precise temperature readings. It’s even heat distribution elevates the wood-fired tub experience, ensuring consistent comfort for an ideal and deeply soothing soak.
Wooden Steps: Crafted from the same timber as the tub’s exterior, the wooden steps enhance both aesthetics and practicality. These steps not only blend seamlessly with the hot tub’s design but also offer safe and convenient access, preventing wet surroundings and making every dip a hassle-free experience.
Product Details
Dimensions:
Height: 45 inches (103 cm)
External diameter: 74.8 inches (190 cm) x 47.2 inches (120 cm)
Water volume: 211.3 gallons (800 l)
Chimney height: 105 inches (2.6 m) measured from the ground up
Depth: 36.2 inches (92 cm)
Base Measurements:
Recommended Minimum Width: 98.5 inches (2500mm)
Recommended Minimum Length: 98.5 inches (2500mm)
Other Specifications:
Capacity: Fits 2 adults
Heating time: Summer ± 1.5 hrs, Winter ± 2.5 hrs
Heater fuel: Softwood / Hardwood
Package Weight: 418.8 lbs (190 kg)
Royal Tubs Shipping
Royal Tubs supply and deliver to all of mainland Britain, including Scotland however the delivery price may vary depending on your location.
We reserve the right to cancel your order if we do not deliver to your area.
Hot tubs delivery is generally by large van and a flatbed trailer and the buyer must make sure that he has access for this type of delivery. Drivers will be helpful and try to comply with reasonable delivery requirements but it should be assumed that delivery is Kerb Side only with the customer’s manpower to offload the tub. We can try and organise 2 men delivery or crane services at additional cost. Moving goods from Kerb Side is at your risk and responsibility. Where our driver is requested to or there is an implication that delivery should be made onto your property or any private property this may be done at the driver’s discretion but is entirely at your risk and responsibility. Any damage incurred owing to the weight of delivery vehicle/driver negligence or any other damage (including the actual product) is entirely at your risk and you agree to be responsible for any costs in making good. Damage to lawns, flower beds, driveways adjacent to a narrow or difficult access route will be the responsibility of the customer.
If the tub is delivered by an articulated lorry. This is to be assumed that you have lifting facilities at your end. On some occasions, a tail lift can be ordered at extra cost. This is kerbside delivery only and a 3rd party delivery driver will not be able to help you move the tub.
Anything other than a hot tub would be delivered by articulated lorry and lifting facilities would be required at your end.
Difficult access, You must advise us if there are access difficulties, we will endeavour to assist the buyer to deliver a hot tub even in the most difficult access situations but please note these type of operations may cost extra and it’s assumed as kerb side delivery unless agreed otherwise.
Any additional cost incurred by Royal Tubs to re-deliver any product because of access issues will be reimbursed to Royal Tubs by the buyer.
We will deliver the hot tub with our own 4×4 or van and a trailer – however, we will need a minimum of 3 additional strong men to assist with the lifting of the hot tub. The bigger the tub, the more manpower will be required due to the weight.
The delivery period stated is approximate and usually 3 to 6 weeks from the order. All delivery periods stated are “advisory” and estimated. We shall have no liability whatever for delayed delivery.
Technical Information
Additional Information
Shipping & Return
Free Shipping
Most of our products are shipped for free within mainland UK. Please note, some of our suppliers will not deliver to Island and Highlands. Some may also charge an extra fee for delivery into these regions. If any extra fee is required for delivery, we will contact you before you are charged and your order placed.
Order Confirmation:
As soon as you place an order, we will pre-authorise your card however it will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 2 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at Info@primeoutdoorstore.com so that we can help.
Returns & Cancellations
To return a product please following steps
How do I return an item and get a refund?
You have the right to return any goods to us within 14 days under the consumer contracts regulations June 2014.
We do not accept any returns after the 14-day period.
Please note that the cancellation period will expire after 14 days from the day on which you, or a third party other than the carrier indicated by you acquires, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to Info@primeoutdoorstore.com
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Your email should have the following information so that we can process a return.
- Your name
- Order reference number
- Your Address
- Email address
- Contact number
- Date of purchase
- Date the goods were received by you
- If you originally ordered multiple items, which do you want to return?
- Indicate whether you want to exchange the product (and if so, what other product you want to order) or a refund
- Reason for exchange or return
The address of return will depend on what part of the UK the goods have been delivered to. This will be given to the customer once the customer informs Prime outdoor store of the returns. Please do not send the product until you get the confirmation of the address where the product should be delivered.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 15 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 15 days has expired.
Goods are returned at customers risk and cost
We will reimburse all payments received from you, not including the costs of return delivery. Please note that we may make a deduction from the reimbursement for loss in value of any goods supplied.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We will withhold reimbursement until we have received the goods.
The repayment of your paid sum will be returned to you as soon as possible. The legal requirement is 30 days from the date we receive the returned products, but this is of course always sent faster.
Important Information
To get a full refund of the order value upon exercise of the right to return, the goods must be in the so-called essentially unchanged condition. If the product has been used, a depreciation cost will be deducted, which is the value of depreciation of the goods which can be deemed to have been in use. This decrease is primarily determined based on what the product can be sold for as used.
Hence, the product and it’s packaging has to be in a new, perfect condition as received for us to accept the return. Please make sure that if returning a product, it is in the new condition that it was received in and with all packaging.
Please make sure that the item(s) you are returning is/are adequately packed so that it/they will not get damaged in transit. If you have opened any boxes to examine the product we recommend that you take care with the packaging and try not to damage it as the packaging is specifically designed for the product. Once the item(s) received by us, all items will be examined and inspected upon return so if you fail to take reasonable care of the goods before they are returned to us, which results in damage or deterioration, the returned items will be refused, as it is your responsibility to ensure the item arrives back with us as you sent it. Under our Returns Policy we cannot accept responsibility for goods that are lost or damaged in transit back to the warehouse.
Can you collect goods from me?
Unfortunately, a collection service is not something we currently offer.
What if my goods arrive damaged or faulty?
Where possible, we require you to check the items immediately. Therefore, once you have taken delivery of your order to ensure your items have been delivered safely in transit, please check the contents thoroughly as soon as you possibly can. In the rare event that your parcel arrives damaged, please:
- Accept the delivery but make your delivery driver aware of the damage and, when you sign for the goods, write ‘damaged’ alongside your signature on the delivery paperwork.
- If you are unable to open and inspect the goods, when you sign for your delivery please write 'unchecked' alongside your signature on the delivery paperwork.
In the unfortunate and unlikely event that you receive your order in a faulty or damaged condition, please email us within 48 hours of receiving your order at info@primeoutdoorstore.com, complete with your order number, a short description of the problem and photographs of damage or fault, including images of the product box and delivery box - this will help us process your claim accordingly and as quickly as possible.
It is also very important that you keep all the original packaging, including delivery boxes and repack the item with care.
My item has broken sometime after delivery
A lot of our items have a warranty period which can vary between manufacturers. If your purchase fails or appears faulty after delivery it may still be covered under its warranty. If your purchase is in its warranty period, the postage may be covered.
Goods ordered and manufactured against your order
In Accordance with the Consumer Contracts Regulations - "Bespoke or Special Order" products cannot be cancelled and will not receive a refund.
Cancellation by us
We reserve the right to cancel you order if:
Insufficient stock to deliver the goods you have ordered, if for any reason we are unable to manufacture or deliver the ordered item.
We do not deliver to your area.
One or more items you ordered were listed at an incorrect price due to:
- A typographic error or incorrect pricing information received by us from a supplier.
- An unexpected or excessive currency exchange fluctuations.
- A supplier being unable or unwilling to supply the goods owing to political, military or any other reasons.
- A Website or other technical fault results in Displayed Pricing being in-correct.
Force Majeure: You agree that Sisu Group Ltd will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under these terms and conditions. Including any contract between you and us concluded under the terms of these terms and conditions, which is caused by events outside of Sisu Group Ltd’s reasonable control.
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